Terms & Conditions

Rumleigh Farm Limited – Weddings & Events 2024

1. Your event booking:

● All offers and bookings are subject to availability.

● The “Client” is the person who confirms the booking & is responsible for the main account; those making the booking (the Client) must be over 18 years of age and will be responsible for making all payments, including settling of the final account.  The “Premises” or “Rumleigh Farm” includes any buildings and grounds at Rumleigh Farm Limited.

● VAT is included in any price quoted, such price will only be amended to reflect any change to the VAT rate, if necessary.

● We require a 10% deposit and completed booking form – provisional bookings will only be held for 7 days pending return of the form and deposit.  Please note if you cancel your booking your deposit will not be refunded as explained below.

● On receipt of our confirmation of the booking, it is the Client’s responsibility to check all details; please notify us immediately if anything is incorrect.

2. Exclusive Use

We offer Clients exclusive use of all of Rumleigh Farm for events and weddings.  Andrew and Louise will reside within The Hop House to continue maintenance of the biomass boiler and livestock care.  Exclusivity for Weddings means: no other guests or events would be supported on the premises during your own event unless otherwise agreed.

The agreed period booked, is from 12 noon Friday through to 12 noon the following Monday morning.  If you wish to extend this period, further costs will be incurred and will be agreed in writing.  The agreed period booked will be as specified within your Event Booking Form.

3. Booking Deposits & Final Payment

A non-refundable deposit of 10% is required within 7 days of your written confirmation of the dates agreed. The balance is payable over the intervening period between booking and the event, with the complete Venue Fee & Damage Cover Charge being fully paid at least 2 months prior to the event.  (NB. We’re happy to agree staged payments over the intervening period, to ease budget planning if this helps).

● In addition to the venue fee, we require you to pay a refundable £1000 damage cover charge, which will be refunded within 14 days after your event. This is to cover any possible damages/exceptional cleaning costs/insurance excess charges etc

● Any costs/hire charges for additional equipment or services, will be payable as agreed in the run up to the event.  Exceptionally, we may agree that some items will be billed to the final account. .e.g. BBQ, Pizza Oven, Logs for Firepits etc.

● Our preferred method of payment is bank transfer – Rumleigh Farm Limited, Starling Account, Account Number 94513153, Sort Code 60-83-71.  Credit Card payments are also acceptable, but we do not accept American Express or Diners Club.

● All agreed costs will be billed to the main account, with any extra costs incurred during the event added to the final bill. Rumleigh Farm reserves the right to bill any items omitted from the final account later.

● Final accounts must be settled on the day of departure, or if prior arrangements have been made, within 14 days of the event itself.

  • We reserve the right to alter pricing and our terms & conditions for any additional services offered in support of an event, but these changes would be communicated and agreed before the event to ensure the client is able to adjust their order if they choose. 
  • Non-payment by the due dates will be treated as a cancellation.  Any missed payments will initially be communicated to the client and an additional ‘grace period’ of 7days may be agreed in the first instance.  In the event of repeated missed payments, a final warning will be issued after which a further missed payment will be treated as a cancellation.

4. Cancellations

  1. By You

If you wish to cancel your booking, please contact us by telephone as soon as possible, followed by an email to confirm.  The deposit/booking fee is NON-REFUNDABLE upon cancellation.  We reserve the right to make a full charge for venue (and any additional hired equipment) for any cancellation within 6 months of the event date.

For your peace of mind, we recommend you take out insurance for your event.

If a wedding or event is cancelled by the Client, the deposit is not refundable or useable against any other booking of any sort. There may be additional cancellation charges based upon the time of cancellation relative to the event date. This is to compensate for work already carried out by ourselves e.g. bar stocking, lost business earnings on the day, staff costs etc.  

b. By Us

We do not expect to have to make any changes to your booking but very occasionally problems do occur, and bookings may have to be changed or cancelled. We would only cancel your booking if the venue was unavailable for reasons beyond our reasonable control; for example, flooding, fire, damage to the property (this list is not intended to be finite).

In such instances, we would attempt to offer you an alternative venue, however if this is not possible, or if you are unhappy with the alternative offered, we would offer you a full refund of monies you have paid towards your event. We would not be held responsible for any additional costs incurred by yourselves, or for any consequential losses.

In exceptional circumstances beyond our control where the venue is available, but we are prevented from hosting events due to Government or Local Authority orders, we would apply the ‘force majeure’ condition towards booked events. e.g. Where a local incident or countrywide epidemic results in restrictions which affect events booked at Rumleigh. In this situation we would offer alternative dates for the event, and assist client to rearrange their event to the new date at no additional charge. We would offer at least 3 alternative dates for consideration by our clients in order to maintain the booking as previously agreed.  However, if clients declined to accept any alternative dates for their event, and decided they want to cancel instead, we would apply the standard cancellation charges published within these T&Cs above. In this situation we would not be held liable for any consequential losses.

Rumleigh Farm reserves the right to cancel your function if payment conditions are not upheld. Receipt of your booking deposit confirms your acceptance of all terms & conditions. We also reserve the right to cancel an event if we deem our premises unusable for reasons beyond our control, in which case our liability to you will be limited to the extent of any monies already paid to Rumleigh Farm, without interest.

Either party shall have the right to terminate this Contract without penalty within seven days from the signed date, subject to written confirmation of such termination being given by one party to the other within this period. In the event of such termination by the Client, Rumleigh Farm shall refund to the Client all sums paid by the Client to Rumleigh Farm by way of deposit or otherwise, less a £50 admin fee.

5. Insurance

We strongly advise the Client takes out insurance to cover against all eventualities, such as illness, death, unemployment; but will point out that simply changing your mind, or even the weather, etc., will usually not count as sufficient reason for insurance purposes.

6. Music

Rumleigh Farm is situated within the beautiful Tamar Valley an AONB and SSI.  With this in mind we are regulated by Devon CC and the Environment Agency to protect this area.

All live music/DJ’s etc are asked to play at a reasonable volume during evening events. All amplified music will stop at 10:30pm  Music volumes will be monitored, and we expect the decibel level not to exceed 84. Any amplified music playing after the agreed time will be disconnected.

Any such prohibited playing of music will be charged without fail at a rate of £450 per hour, or part thereof & any additional costs, i.e. staff time, dealing with angry neighbours or the Council charged accordingly. All such items will be billed to the client.

7. Dogs

We love dogs and fully embrace them being present for your special day.  However we are a working farm and have livestock so please ensure that all dogs are under control at all times.  Please ensure owners clean up after their dogs have toileted.  Dogs are not to be left alone in our rooms unless they are crated.  

8. Photography

We regularly take photographs and videos for promotional purposes such as our website and social media platforms.  If you do not want your photographs or guests to appear in these you must write to Rumleigh and inform us on arrival.

9. Check in & Departure

Check in is from 12 noon Friday; check out is by 12 noon on the following Monday. We expect rooms to be vacated by 11am on the final day to enable cleaning.

10. Set up & Collection

Anyone requiring access to certain areas of the venue (e.g. Campsite, Events Barn, etc.) for installation or decoration purposes will generally be allowed – for example on the Wednesday & Thursday prior to a weekend event. This would be by agreement with Rumleigh Farm in advance.  We expect suppliers to collect the day after, or at the very latest, 2 days after your event. Any collection later than this will incur a storage charge.  The Farmhouse and Longbarn accommodation will not be available until noon on the Friday of your booking unless arranged in writing in advance, for which additional costs will be incurred.

We provide good quality safety ladders on the farm, that are available to help with you decorating the barn but these are used at your own risk.  Please be aware that all of the buildings are listed and any decorating must be temporary and not cause any damage to the buildings.

11. Wedding Confetti & Fireworks

We ask that only confetti which is biodegradable be used, which are natural dried flower petals. This is strictly for use outside, please do not allow any use of confetti within any of the rooms including the events barn.  This includes glitter, metal stars, foil ribbons or conventional paper confetti.  Any infringement will incur a fine of £250 per hour for clean-up.

Fireworks & sky lanterns are NOT allowed anywhere at Rumleigh Farm.

The use of fire pits and garden lanterns are allowed unless we are suffering from a drought.  If this is the case then fires will only be permitted within the confines of the farmyard itself (pizza area/patio etc)

12. Guests

We welcome much older guests, disabled guests or anybody with mobility or other issues that may need advance planning or extra help from us to ensure full enjoyment of the day – just get in touch to discuss.  However, please be aware that Rumleigh Farm is medieval in origin and as such is not designed with wheelchair access in mind.

Guests staying in the house must be detailed to Rumleigh Farm before the event, including names and telephone numbers for Fire Regulations.

The client is responsible for the behaviour & actions of their guests whilst at Rumleigh.  Inappropriate behaviour may result in the event being stopped early or cancelled.

A full guest list (with names & ages of children & babies) including both day and evening, resident and non-resident guests must be provided in writing to Rumleigh one week before the event, again this is for Health & Safety purposes (Fire Officer).

Guests are welcome to wild camp in the River Field.  There is hard standing and an electrical hook up in the Top Orchard.  We do not recommend that caravans or large Winnebagos venture down the track to the river!  We have a biological septic tank and it is imperative that they do not discharge chemical toilet contents (adblue etc) into our toilets.  It will kill the microbes that digest our waste and result in costly emptying fees.  We can supply lists of providers for portaloo and portable shower facilities.  We would advise that you do not let campers all use the indoor showers,  we are on a bore hole which provides ample water for house guests but if sixty campers shower inside you will run the borehole dry!

13. Damage

The client shall pay for any loss or damage to any part of the premises, or to any fixtures, fittings or equipment which are damaged by the client or their guests. This includes removal of our property from the venue in error by the client or their guests after the event. You will be asked to return, or pay for replacements.

Due to the special listed status of our venue, we insist that no glues are used whatsoever. The client is responsible for making sure that any florists or other supplier, or friends & family helping to decorate are aware of this rule. Flowers, greenery, lanterns, bunting & pom-poms etc. can be fixed around the beams & walls. Florist’s string & other strings, cable ties, ribbon etc., are all permissible & work well for this purpose.

Caterers are only allowed to use the catering kitchen in the Long Barn.  They are not to use the Farmhouse (yellow) kitchen or the aga.  We can provide tables for plating up but they are not to use the antique furniture in the Long Barn as it becomes damaged.  Please be aware in the summer (if hot) the aga is normally turned off.

We also ask that you pay a 10% damage cover charge, which will be refunded within 14 days after your event. This is to cover any possible damages/additional costs incurred by ourselves.  Rumleigh Farm reserves the right to charge additional fees to the main account if specialist cleaning is required for floor coverings, walls, due to soiling, unreasonable spillages, vandalism, or other misuse.

14. Alcohol

You are very welcome to provide your own alcohol for your celebration.  There is also the option of having a paid bar.  We have an account at St Austell Brewery for the provision of barrels.  Although there is some flexibility with bar management, experience has taught us that the bar needs to be fully staffed at all times when open.  We can provide this service for a fee.  Please discuss your requirements with us.  We do not recommend having your wedding guests act as temporary bar staff – it becomes a free for all, bar glasses do not get washed up and you run out of stock very quickly!!

We ask you to ensure your guests consume alcohol responsibly whilst at Rumleigh Farm.  The client is responsible for their guests at all times and for ensuring that your guests comply with our rules.  Anyone who gives offence to other guests or staff, or poses a risk to the premises due to inebriation, will be requested to leave immediately, and escorted off site if necessary.  We reserve the right to contact the police if necessary.

15. Smoking

Strictly no smoking or vaping within any of the buildings at Rumleigh Farm.  Please ensure your guests dispose of their cigarettes responsibly, our livestock do not like eating them!

16. Drugs

We have a zero tolerance to drug use at Rumleigh Farm and will have no hesitation in calling the police if this rule is contravened.

17. Civil Ceremonies Registra Rules

The following requirements are stipulated by law and must be adhered to for our wedding licence to be permissible.  Civil Ceremonies Licensed Areas at Rumleigh Farm (numbers that can be accommodated in brackets)

        • Events Barn (max 62)
        • Front porch  (max 4)
        • Medieval Living Room (max 24)
        • The Boat House (max 8)
        • The Manège (back lawn)
        • The Back Garden (behind The Long Barn)
        • The River Bank 

No food or drink may be served in the events barn during the hour before, or during the wedding ceremony. This is a requirement of the law, and not by Rumleigh Farm.

18. Post Event Clean Up, Rubbish & Recycling

Unless agreed beforehand, all litter, rubbish, food waste & recycling should be cleared and taken away by your catering/other suppliers and/or yourselves, the client.  Unreasonable or excessive clear-up action needed by Rumleigh staff will be charged to the client on the final account. Unless otherwise agreed beforehand, the client is responsible for ALL clean-up activities after the event – to ensure the entire venue is returned in the same condition as handed over before the event.

For Weddings held at Rumleigh  Farm. we will normally provide complimentary waste recycling bins for you and your guests use.  Your guests should be encouraged to assist by using the various marked up Bins and Recycling containers which will be dotted around the site for this use. This includes ashtrays.

19. Safety

Children must be supervised by a responsible adult at all times.  The Tamar River is very tidal and when in full flow can be dangerous.  As a working farm it can be a dangerous place.  We have livestock with horns, bee hives, electric fencing, steep drops, log piles, heights and water hazards.  The tractor barn will be locked and is out of bounds. 

Whilst we encourage guests to enjoy the natural environment on our site, please note that care must be taken as paths & walkways, bridges & steps, etc. may be uneven or slippery, particularly when wet, but also at night – as there is limited lighting offered in many areas.  We recommend that guests and campers bring torches!

Some areas are designated as no-go areas, due to safety concerns, but also due to the natural environment.  The vegetable patch area will be out of bounds to protect guests from our geese (!) and this is also where the bee hives are located.

Please obey signage as indicated. For example, be aware of the dangers presented by water features dotted around the farm

20. Finally – the Client agreement:

The Client understands that Rumleigh Farm can accept no liability whatsoever for the Client’s or their guests’ possessions and personal property, or for any injuries sustained through use of the premises, including camping, using fire pits, BBQs etc. and accept full responsibility for their guests and any children at all times.  Due to fire regulations the accommodation will not be locked at any time – if guests have valuables we would recommend they keep them safe (ie locked in their car) if they are concerned about security.

We cannot be held responsible for the loss of public services (water, gas, electricity) or any disturbance beyond our control.  In all cases except personal injury or death, our liability to you for the total of all claims arising out of your stay with us is limited to the cost of the booking 

In all cases, confirmation by email and payment of the deposit denotes acceptance of the above terms & conditions.  The laws of England & Wales will prevail at all times.